Customer Care Officer Jobs at John Holt Plc Lagos

Job Title: Customer Care Officer

Job Location: Lagos

Job Requirements

    BSC/HND in related disciplines
    A good knowledge of accounting is required
    A minimum of three years working experience in customer care is required.

Job Responsibilities

    To maintain good relationship with customers
    Act as interface between customers and the company
    Reconciliation of customer statement of account with SUN system
    Monitor WIP to ensure that all job cards are closed as at when due
    .Generate new customers
    Monitor and pick up WHT certificates from customers
    Any other duties as assigned by the CMS
    Timely submission of invoices/job cards to customers, based on ledger card entries and follow up for payments
    Regular reconciliation of customers account and ensure that debts are not accumulated
    Report complaints promptly to CMS/Technical team for proper management
    Generate monthly report for customer service manager
    Know details of customers account

How to Apply
Interested candidates should send their CVs to:

Deadline: 21st February, 2014

Related Posts