Latest Jobs at InterContinental Hotels Lagos

Job Title: Guest Relations Manager

Location: Lagos
Experience: 0 year(s)
Course of Study: Marketing

Job Description:
As Guest Relations Manager, you will ensure the smooth and efficient running of the Guest Relations department of the hotel and will be directly responsible for the satisfaction of all guests needs. This diverse, challenging role will be based in Front Office and offers great variety with regular Duty Management shifts.

Qualifications:

    Degree from a reputable institution in Social Sciences/ Arts or its equivalent
    Previous Managerial or Supervisory experience in Front Office/ Food and Beverage/Banking industry Sales & Marketing /Telecommunication/Airline Customer Service is a must.
    Previous experience with dealing and resolving queries.
    Experience with guest Loyalty programs a plus
    Excellent presentation, communication and organizational skills and the ability to multi task while working under pressure
    High level of English language skills both written and verbal.
    Previous IHG experience preferred but not mandatory

How to Apply

Click Here to Apply

Deadline: 16th December, 2013



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