Latest Etisalat Job Vacancies in Enugu, Port Harcourt, Akure, Jos, Kadana, Lagos, Abuja, Kano

Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

1. Job Title: Territory Manager, Retail Sales- Enugu
 Location: Enugu
Experience: 6 year(s)           

Job Summary                    
Responsible for developing and implementing the strategic regional plan to maximize acquisition, retention, sales and profit within the territory. You will also provide leadership and strategic direction to team members and be responsible for the delivery of our legendary customer service to our growing subscribers within the territory.

Principal Functions                         
Monitor and analyse key trends in the retail channel and identify potential market opportunities to enable the achievement of extraordinary Business results.
Review the unit's activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the territory.
Identify required resources, personnel and funding to achieve the unit's strategy.
Establish and maintain relationships with key internal and external stakeholders.
Leverage relationship within the industry to generate and expand business opportunities for EMTS.
Drive Stores adherence to the QDVP3 tenets to deliver our legendary Customer Experience
Assign sales targets to the Stores and identify and implement specific action plans to enable timely realization of sales plans.
Oversee all daily retail sales and service activities in the territory.
Maintain up to date knowledge of EMTS products and solutions and interpret retail customer needs to facilitate new value propositions tailored to meet the specific needs.
Prepare/compile Stores inventory positions and monitor adherence to inventory thresholds.
Document and discuss sector specific value propositions with the Head, Regional Retail Sales.
Identify and manage High Value Individual accounts within the territory.
Propose/initiate specific sales campaigns aligned with retail standards and guidelines.
Lead the implementation of the retail channel programs and plans in line with agreed upon procedures and guidelines.
Develop commission /bonus models and present suggestions to the Head of Region.
Plan and manage the human and material resources of the territory to optimize performance and enhance productivity.
Provide leadership and guidance to team members and manage team performance towards the achievement of overall team objectives.
Prepare/compile agreed periodic activity and performance reports for the attention of Head, Regional Retail Sales.
Perform any other duties as assigned by the Head of Region.

Educational Requirements                          
First degree or equivalent in a relevant discipline.
Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies                          
Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.

Click here to apply



2. Job Title: Territory Manager, Retail Sales
Location Lagos, NG
Location: Lagos
Experience: 6 year(s)                          

Job Summary                    
Responsible for developing and implementing the strategic regional plan to maximize acquisition, retention, sales and profit within the territory. You will also provide leadership and strategic direction to team members and be responsible for the delivery of our legendary customer service to our growing subscribers within the territory.

Principal Functions                         
Monitor and analyse key trends in the retail channel and identify potential market opportunities to enable the achievement of extraordinary Business results.
Review the unit's activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the territory.
Identify required resources, personnel and funding to achieve the unit's strategy.
Establish and maintain relationships with key internal and external stakeholders.
Leverage relationship within the industry to generate and expand business opportunities for EMTS.
Drive Stores adherence to the QDVP3 tenets to deliver our legendary Customer Experience
Assign sales targets to the Stores and identify and implement specific action plans to enable timely realization of sales plans.
Oversee all daily retail sales and service activities in the territory.
Maintain up to date knowledge of EMTS products and solutions and interpret retail customer needs to facilitate new value propositions tailored to meet the specific needs.
Prepare/compile Stores inventory positions and monitor adherence to inventory thresholds.
Document and discuss sector specific value propositions with the Head, Regional Retail Sales.
Identify and manage High Value Individual accounts within the territory.
Propose/initiate specific sales campaigns aligned with retail standards and guidelines.
Lead the implementation of the retail channel programs and plans in line with agreed upon procedures and guidelines.
Develop commission /bonus models and present suggestions to the Head of Region.
Plan and manage the human and material resources of the territory to optimize performance and enhance productivity.
Provide leadership and guidance to team members and manage team performance towards the achievement of overall team objectives.
Prepare/compile agreed periodic activity and performance reports for the attention of Head, Regional Retail Sales.
Perform any other duties as assigned by the Head of Region.

Educational Requirements                          
First degree or equivalent in a relevant discipline.
Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies                          
Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.

Click here to apply



3. Job Title: Territory Manager, Retail Sales
Location: Jos, NG
Location: Plateau
Experience: 6 year(s)                           

Job Summary                    
Responsible for developing and implementing the strategic regional plan to maximize acquisition, retention, sales and profit within the territory. You will also provide leadership and strategic direction to team members and be responsible for the delivery of our legendary customer service to our growing subscribers within the territory.

Principal Functions                         
Monitor and analyse key trends in the retail channel and identify potential market opportunities to enable the achievement of extraordinary Business results.
Review the unit's activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the territory.
Identify required resources, personnel and funding to achieve the unit's strategy.
Establish and maintain relationships with key internal and external stakeholders.
Leverage relationship within the industry to generate and expand business opportunities for EMTS.
Drive Stores adherence to the QDVP3 tenets to deliver our legendary Customer Experience
Assign sales targets to the Stores and identify and implement specific action plans to enable timely realization of sales plans.
Oversee all daily retail sales and service activities in the territory.
Maintain up to date knowledge of EMTS products and solutions and interpret retail customer needs to facilitate new value propositions tailored to meet the specific needs.
Prepare/compile Stores inventory positions and monitor adherence to inventory thresholds.
Document and discuss sector specific value propositions with the Head, Regional Retail Sales.
Identify and manage High Value Individual accounts within the territory.
Propose/initiate specific sales campaigns aligned with retail standards and guidelines.
Lead the implementation of the retail channel programs and plans in line with agreed upon procedures and guidelines.
Develop commission /bonus models and present suggestions to the Head of Region.
Plan and manage the human and material resources of the territory to optimize performance and enhance productivity.
Provide leadership and guidance to team members and manage team performance towards the achievement of overall team objectives.
Prepare/compile agreed periodic activity and performance reports for the attention of Head, Regional Retail Sales.
Perform any other duties as assigned by the Head of Region.

Educational Requirements                          
First degree or equivalent in a relevant discipline.
Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies                          
Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.

Click here to apply



4. Job Title: Territory Manager, Retail Sales
Location: Kaduna, NG                            
 Location: Kaduna
Experience: 6 year(s)

Job Summary                    
Responsible for developing and implementing the strategic regional plan to maximize acquisition, retention, sales and profit within the territory. You will also provide leadership and strategic direction to team members and be responsible for the delivery of our legendary customer service to our growing subscribers within the territory.

Principal Functions                         
Monitor and analyse key trends in the retail channel and identify potential market opportunities to enable the achievement of extraordinary Business results.
Review the unit's activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the territory.
Identify required resources, personnel and funding to achieve the unit's strategy.
Establish and maintain relationships with key internal and external stakeholders.
Leverage relationship within the industry to generate and expand business opportunities for EMTS.
Drive Stores adherence to the QDVP3 tenets to deliver our legendary Customer Experience
Assign sales targets to the Stores and identify and implement specific action plans to enable timely realization of sales plans.
Oversee all daily retail sales and service activities in the territory.
Maintain up to date knowledge of EMTS products and solutions and interpret retail customer needs to facilitate new value propositions tailored to meet the specific needs.
Prepare/compile Stores inventory positions and monitor adherence to inventory thresholds.
Document and discuss sector specific value propositions with the Head, Regional Retail Sales.
Identify and manage High Value Individual accounts within the territory.
Propose/initiate specific sales campaigns aligned with retail standards and guidelines.
Lead the implementation of the retail channel programs and plans in line with agreed upon procedures and guidelines.
Develop commission /bonus models and present suggestions to the Head of Region.
Plan and manage the human and material resources of the territory to optimize performance and enhance productivity.
Provide leadership and guidance to team members and manage team performance towards the achievement of overall team objectives.
Prepare/compile agreed periodic activity and performance reports for the attention of Head, Regional Retail Sales.
Perform any other duties as assigned by the Head of Region.

Educational Requirements                          
First degree or equivalent in a relevant discipline.
Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies                          
Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.

Click here to apply



5. Job Title: Territory Manager, Retail Sales
Location                               Abuja, NG                     
 Location: Abuja
Experience: 6 year(s)
Job Summary                    
Responsible for developing and implementing the strategic regional plan to maximize acquisition, retention, sales and profit within the territory. You will also provide leadership and strategic direction to team members and be responsible for the delivery of our legendary customer service to our growing subscribers within the territory.

Principal Functions                         
Monitor and analyse key trends in the retail channel and identify potential market opportunities to enable the achievement of extraordinary Business results.
Review the unit's activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the territory.
Identify required resources, personnel and funding to achieve the unit's strategy.
Establish and maintain relationships with key internal and external stakeholders.
Leverage relationship within the industry to generate and expand business opportunities for EMTS.
Drive Stores adherence to the QDVP3 tenets to deliver our legendary Customer Experience
Assign sales targets to the Stores and identify and implement specific action plans to enable timely realization of sales plans.
Oversee all daily retail sales and service activities in the territory.
Maintain up to date knowledge of EMTS products and solutions and interpret retail customer needs to facilitate new value propositions tailored to meet the specific needs.
Prepare/compile Stores inventory positions and monitor adherence to inventory thresholds.
Document and discuss sector specific value propositions with the Head, Regional Retail Sales.
Identify and manage High Value Individual accounts within the territory.
Propose/initiate specific sales campaigns aligned with retail standards and guidelines.
Lead the implementation of the retail channel programs and plans in line with agreed upon procedures and guidelines.
Develop commission /bonus models and present suggestions to the Head of Region.
Plan and manage the human and material resources of the territory to optimize performance and enhance productivity.
Provide leadership and guidance to team members and manage team performance towards the achievement of overall team objectives.
Prepare/compile agreed periodic activity and performance reports for the attention of Head, Regional Retail Sales.
Perform any other duties as assigned by the Head of Region.

Educational Requirements                          
First degree or equivalent in a relevant discipline.
Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies                          
Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.

Click here to apply



6. Job Title: Territory Manager, Retail Sales
Location: Akure,NG
Location: Ondo
Experience: 6 year(s)                         
Job Summary                    
Responsible for developing and implementing the strategic regional plan to maximize acquisition, retention, sales and profit within the territory. You will also provide leadership and strategic direction to team members and be responsible for the delivery of our legendary customer service to our growing subscribers within the territory.

Principal Functions                         
Monitor and analyse key trends in the retail channel and identify potential market opportunities to enable the achievement of extra - ordinary Business results.
Review the unit's activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the territory.
Identify required resources, personnel and funding to achieve the unit's strategy.
Establish and maintain relationships with key internal and external stakeholders.
Leverage relationship within the industry to generate and expand business opportunities for EMTS.
Drive Stores adherence to the QDVP3 tenets to deliver our legendary Customer Experience
Assign sales targets to the Stores and identify and implement specific action plans to enable timely realization of sales plans.
Oversee all daily retail sales and service activities in the territory.
Maintain up to date knowledge of EMTS products and solutions and interpret retail customer needs to facilitate new value propositions tailored to meet the specific needs.
Prepare/compile Stores inventory positions and monitor adherence to inventory thresholds.
Document and discuss sector specific value propositions with the Head, Regional Retail Sales.
Identify and manage High Value Individual accounts within the territory.
Propose/initiate specific sales campaigns aligned with retail standards and guidelines.
Lead the implementation of the retail channel programs and plans in line with agreed upon procedures and guidelines.
Develop commission /bonus models and present suggestions to the Head of Region.
Plan and manage the human and material resources of the territory to optimize performance and enhance productivity.
Provide leadership and guidance to team members and manage team performance towards the achievement of overall team objectives.
Prepare/compile agreed periodic activity and performance reports for the attention of Head, Regional Retail Sales.
Perform any other duties as assigned by the Head of Region.

Educational Requirements                          
First degree or equivalent in a relevant discipline.
Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies                          
Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.

Click here to apply



7. Job Title: Head Of Region, Retail Sales
Location: Port Harcourt,NG
Location: Rivers
Experience: 9 year(s)                          
Job Summary                    
Responsible for developing and implementing the strategic regional plan to maximize acquisition, retention, sales and profit within the region. You will provide leadership and strategic direction to the territory managers responsible for delivering against agreed targets. As part of the retail sales leadership team, the role will contribute to developing the annual business planning process in order to grow customer acquisition, retention, NPS, sales and profit whilst building our brand and exceeding our subscriber’s customer experience expectations.

Principal Functions                         
Developing the region's strategic plan in order to build the brand, grow acquisition, drive retention and maximize sales opportunities;
Managing and delivering the region's KPI's in both the short and medium term;
Leading the territory managers in order to deliver agreed annual goals;
Accountable for the professional development of the team ensuring territory managers are accountable for every aspect of their territory's operational performance;
Modeling Etisalat's values as leader, coach and performance manager;
Supporting and contributing to the successful implementation of company strategies, providing support across functional teams to ensure the seamless delivery of projects;
Leading key cross functional projects and initiatives to drive business growth;
Working with the indirect channel, brands, segment and marketing teams to ensure all cross-functional initiatives or activities meets the requirements of the region;
Proactively driving the customer experience promise initiatives to maximize Etisalat's growth and brand presence across the region.
Setting goals for the territory managers, developing organizational capability, and modeling how we work together:
Identifying and communicating key responsibilities and policies to ensure the immediate team of territory managers promote a successful attitude, confidence in leadership, and teamwork to achieve extraordinary business results in the region
Building the relationships with multiple and varied stakeholders at various levels across the organization to enable the successful achievement of your regional goals and objectives.
 Visibly supporting the implementation of company programs, procedures, methods and policies to promote Etisalat's key messages and achieve a competitive advantage in the region
Planning and Execution - Developing strategic and operational plans for the team, managing execution, and measuring results within the region
Directing and continuously improving store operations within the region to meet company objectives for operational excellence
Identifying, planning and executing areas for improvement to ensure consistent 'legendary' service to customers within the region
Planning and executing strategies to increase sales while controlling operational costs within the assigned region. Identifies trends and forecasts and manages regional operational budget
Planning and implementing regional initiatives to support Etisalat's business objectives;
Collaborating with the Retail Strategy & Rollout team for timely roll-out of shops in assigned region.
Prepare/compile agreed periodic activity and performance reports for the attention of the Director - Retail Sales
Collaborating with the supply chain team, regional distribution team and other functional teams to support store operations and to execute regional initiatives;
Participating in cross-functional teams to enhance the service experience for Etisalat customers including identifying, planning, and executing opportunities for growth and expansion within region
People Development & Team Building - Providing the territory managers and experience center managers with coaching, feedback, and developmental opportunities and building effective teams:
Challenging and inspiring our people to achieve extra ordinary business results;
Conducting and ensuring the timely completion of performance reviews;
Ensuring our peoples adhere to legal and operational compliance requirements;
Overseeing training and development of retail sales employees directly and indirectly, manage and makes effective staffing decisions;
Participating in succession planning activities to support regional growth;
Providing coaching, direction and leadership support to team members in order to achieve regional, business and customer results;
Perform any other duties as assigned by the Director, Retail Sales.

Educational Requirements                          
First degree or equivalent in a relevant discipline.
Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies                          
Retail Channel development and management experience
Personal and people leadership skills
Strong Project management skills
Ability to balance multiple priorities and meet deadlines
Ability to establish cross-functional, collaborative relationships on all levels and work cross-functionally in a matrix organization;
Nine (9) to twelve (12) years work experience, with at least three (3) years in a managerial role.

Click here to apply



8. Job Title: Head Of Region, Retail Sales
Location: Kano,NG
Location: Kano
Experience: 9 year(s)
                            
Job Summary                    
Responsible for developing and implementing the strategic regional plan to maximize acquisition, retention, sales and profit within the region. You will provide leadership and strategic direction to the territory managers responsible for delivering against agreed targets. As part of the retail sales leadership team, the role will contribute to developing the annual business planning process in order to grow customer acquisition, retention, NPS, sales and profit whilst building our brand and exceeding our subscriber's customer experience expectations.

Principal Functions                         
Developing the region's strategic plan in order to build the brand, grow acquisition, drive retention and maximize sales opportunities;
Managing and delivering the region's KPI's in both the short and medium term;
Leading the territory managers in order to deliver agreed annual goals;
Accountable for the professional development of the team ensuring territory managers are accountable for every aspect of their territory's operational performance;
Modeling Etisalat's values as leader, coach and performance manager;
Supporting and contributing to the successful implementation of company strategies, providing support across functional teams to ensure the seamless delivery of projects;
Leading key cross functional projects and initiatives to drive business growth;
Working with the indirect channel, brands, segment and marketing teams to ensure all cross-functional initiatives or activities meets the requirements of the region;
Proactively driving the customer experience promise initiatives to maximize Etisalat's growth and brand presence across the region.
Setting goals for the territory managers, developing organizational capability, and modeling how we work together:
Identifying and communicating key responsibilities and policies to ensure the immediate team of territory managers promote a successful attitude, confidence in leadership, and teamwork to achieve extraordinary business results in the region
Building the relationships with multiple and varied stakeholders at various levels across the organization to enable the successful achievement of your regional goals and objectives.
 Visibly supporting the implementation of company programs, procedures, methods and policies to promote Etisalat's key messages and achieve a competitive advantage in the region
Planning and Execution - Developing strategic and operational plans for the team, managing execution, and measuring results within the region
Directing and continuously improving store operations within the region to meet company objectives for operational excellence
Identifying, planning and executing areas for improvement to ensure consistent 'legendary' service to customers within the region
Planning and executing strategies to increase sales while controlling operational costs within the assigned region. Identifies trends and forecasts and manages regional operational budget
Planning and implementing regional initiatives to support Etisalat's business objectives;
Collaborating with the Retail Strategy & Rollout team for timely roll-out of shops in assigned region.
Prepare/compile agreed periodic activity and performance reports for the attention of the Director - Retail Sales
Collaborating with the supply chain team, regional distribution team and other functional teams to support store operations and to execute regional initiatives;
Participating in cross-functional teams to enhance the service experience for Etisalat customers including identifying, planning, and executing opportunities for growth and expansion within region
People Development & Team Building - Providing the territory managers and experience center managers with coaching, feedback, and developmental opportunities and building effective teams:
Challenging and inspiring our people to achieve extra ordinary business results;
Conducting and ensuring the timely completion of performance reviews;
Ensuring our peoples adhere to legal and operational compliance requirements;
Overseeing training and development of retail sales employees directly and indirectly, manage and makes effective staffing decisions;
Participating in succession planning activities to support regional growth;
Providing coaching, direction and leadership support to team members in order to achieve regional, business and customer results;
Perform any other duties as assigned by the Director, Retail Sales.

Educational Requirements                          
First degree or equivalent in a relevant discipline.
Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies                          
Retail Channel development and management experience
Personal and people leadership skills
Strong Project management skills
Ability to balance multiple priorities and meet deadlines
Ability to establish cross-functional, collaborative relationships on all levels and work cross-functionally in a matrix organization;
Nine (9) to twelve (12) years work experience, with at least three (3) years in a managerial role.

Click here to apply


9. Job Title: Senior Engineer.NOC Power Vendor Management
Location: Abuja,NG
Location: Abuja
Experience: 3 year(s)
Course of Study: Electronic Engineering                        

Job Summary                    
Co-ordinate NOC operations with EOT vendors and manage Change Request (CR) executions on RAN nodes, transmission systems and IP backbone nodes

Principal Functions                         
Track network outages, conduct Route Course Analyses (RCAs) and make recommendations on network quality improvements
Ensure escalations are done in a timely manner and relevant team-members duly notified
Ensure 24x7 network monitoring and reporting is available for all technologies/ nodes as needed
Liaise with the Customer Care and Sales teams to manage network outage escalations
Follow up with all the concerned team members/ vendors for tracking and resolution of faults
Provide RCA reports on major network outages and resolutions
Co-ordinate and manage all the trouble tickets raised in the network
Manage service providers/ vendors' contractual SLAs
Provide NOC support to the field/ data centre Power teams
Escalate, follow up and reconcile co-location power-related incidents
Co-ordinate environmental, power and external alarms simulations/ testing during Provisional Acceptance (PAT) and preventive maintenance
Generate network power utilization and availability reports
Monitor multi-vendor hybrid and green power systems
Monitor generator and fuel tracking systems/ devices
Manage global/ inter-vendor Work Order/ CRs
Manage the OSS tools for network and hybrid power systems
Ensure that the organization's network quality policy is complied with on all network O&M activities and identify those areas where the policy needs improvement for necessary escalation and appropriate action

Educational Requirements                          
First degree or equivalent in Electronic & Communications Engineering and/ or any other relevant discipline
Postgraduate/ professional qualification in a related field will provide an advantage

Experience,Skills & Competencies                           
At least four (3) years directly relevant post-NYSC work experience in NOC and NMC operations within a large telecoms or related technical organization
Ideal candidate must be able to demonstrate:
Solid experience with Huawei, Alcatel, Nokia Siemens RAN/ BSS technologies as well as Emerson, Grintek and Delta power systems within a telecoms managed services environment
Advanced proficiency in Microsoft Office suite, MapInfo, and Google tools
Ability to think and plan proactively


Click here to apply

Expiring date: 12th December, 2013

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