Hotel Jobs in Lagos at Accor



1. JOB TITLE: FOOD AND BEVERAGE MANAGER
Location: Lagos
Experience: 2 year(s)
Course of Study: Hotel Management

Job Reference 141914 •

Job Category Restaurant - F&B Manager (m/f)

SKILLS
Level of Education
Bachelor / Licence
Areas of study
Hospitality Management

ESSENTIAL REQUIREMENTS
OBJECTIVES OF THIS POSITION
• To ensure that high standard of services are provided to guests and the attainment of the department's qualitative and quantitative targets
• To convey the hotel's image and atmosphere through his/her exemplary attitude, warm and friendly welcome, availability and frequent presence in the field
• To manage and motivate the teams in order to improve sales and the quality of F&B services
• To improve the department's results by increasing sales and the productivity of F&B points of sale

•             SKILLS / QUALIFICATIONS REQUIRED
•             HND/ BSc in Hotel Management
•             Diploma or/and Certificate in Food and Beverage category in the related field
•             Minimum of 2-3 years working experience as a Food and Beverage Manager
•             Proficiency in communication and math skills
•             Ability to work in a team and supervise the subordinates
•             Quick decision making skills
•             Guest oriented, outgoing and service minded
•             Proficiency in the use of micros and other application programs



OPTIONAL REQUIREMENTS
•             MANAGEMENT AND ADMINISTRATION
• Ensures that management results are in line with the hotel's targets
• Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines
• Adapts department organization as required and manages headcount for optimum "prime cost"
• Draws up, implements and ensures that internal checks are properly carried out
• Ensures that the equipment and cultural assets of the department remain in good condition and working order
• Checks inventories that have been carried out

•             HYGIENE / PERSONAL SAFETY / ENVIRONMENT
•             Is responsible for keeping the equipment and furniture in good condition
•             Ensures machinery works reliably and follows up any technical work
•             Ensures that all F&B areas are kept clean and that hygiene and food safety standards are respected
•             Sets up an action plan based on the hygiene analysis results and tracks implementation
•             Applies and ensures application of the hotel's security regulations (in case of fire etc.)
•             Respects and ensures respect of the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc.)
•             Is responsible for the security of people and property in the area under his/her remit
KEY TASKS

DUTIES AND RESPONSIBILITIES

•             CUSTOMER RELATIONS
• Enhances guest satisfaction
• Handles guest comments and complaints, ensuring follow-up
• Develops close relationships with guests to encourage loyalty
• Ensures guests receive a warm and personalized welcome

•             PROFESSIONAL TECHNIQUES / PRODUCTION
• Organizes and supervises the preparation of points of sale according to activity forecasts
• Ensures that reference standards are properly applied
• Checks that sales materials are well presented
• In conjunction with the Head Chef, prepares the menus, organizes purchases and ensure the update and application of cooking instructions
• Plans changes in the menu, sets prices and organizes the work for the day in coordination with the Head Chef

•             TEAM MANAGEMENT
• Manage and values the different food and beverage points of sale
• Make sure the information are given t0 the concerned services
• Develops team spirit and motivation by creating a good working atmosphere
• Takes part in or validates recruitments
• Organizes the welcome and integration of new employees
• Prepares or checks the work schedules, ensuring that they are consistent with activity forecasts
• Conducts annual performance appraisals and sets targets for the team
• Prepares the training plans in conjunction with the managers under his/her responsibility and follows them up
• Helps employees improve their skills and provides support for career development
• Applies labor legislation

How to Apply


Click here to apply


Deadline: 24th December, 2013




2. Job Title: TECHNICAL/MAINTENANCE MANAGER

Location: Lagos
Experience: 2 year(s)
Course of Study: Electrical Engineering

Job Reference 140545
• Job Category Technical - Maintenance - Security - Maintenance Technician (m/f)


SKILLS
Level of Education
Bachelor / Licence
Areas of study
Technical & Maintenance
Professional experiences
2 years
Languages essential
English

ESSENTIAL REQUIREMENTS
SKILLS / QUALIFICATIONS REQUIRED
•             OND/HND/BSc in Electrical Engineering or any other engineering course
•             Trainings and certifications in engineering or maintenance management
•             Minimum of 2 years work experience as a maintenance Manager or technician in a reputable hotel or organization
•             Extensive knowledge of electrical and plumbing systems
•             Ability to work well and without supervision
•             Good management skills
•             Ability to work over extensive time periods
•             Ability to respond to guest complaints in a timely manner
•             Excellent listening and communication skills

•             TEAM MANAGEMENT
• If necessary, organizes the work for maintenance technician(s)
• Raises staff's awareness of safety regulations and runs training courses
• Informs and listens to, consults and involves the team in the life of the hotel and network, allocating responsibility as appropriate


•             MANAGEMENT AND ADMINISTRATION
• Follows up investment and maintenance budgets (contracts, purchasing etc.)
• Handles relations with sub-contractors
• optimizes energy consumption
•             HYGIENE / PERSONAL SAFETY / ENVIRONMENT
• Respects Accor's Legionnaires' disease directive
• Organizes and follows up safety and fire hazard training for all hotel personnel
• Keeps the hotel's safety register up-to-date
• Ensures respect of the Accor environment charter

KEY TASKS

OBJECTIVES OF THIS POSITION:
• To be responsible for the technical smooth running and maintenance of the hotel's installations
• To ensure the safety of people and property, and guarantee a high standard of equipment maintenance

•             PROFESSIONAL TECHNIQUES / PRODUCTION
• Makes sure that fire security installations are in good working order
• Runs regular checks on technical equipment to prevent any problems
• Implements corrective action plans
• Manages energy costs efficiently
• Prepares and tracks the action plans instigated by the Safety Commission and audit authorities
• Trains personnel on the hotel's safety regulations and procedures
• Implements and follows up the preventive maintenance programme
• Checks application of water hygiene procedures
• Advises the Hotel General Manager when specialist intervention is required

How to Apply


Click here to apply


Deadline: 24th December, 2013

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