Junior Call Center Agent Job Vacancy in Lagos for OND, HND and Bsc

Job Title: Junior Call Center Agent

Location: Lagos


    Receive inquiry calls from customers
    Identify customer issues and provide possible solutions
    Record client information
    Give step by step instruction to customers.

Demonstrates good conflict resolution skills
    Works well in a high volume, fast paced environment
    Able to work effectively without supervision
    Able to sit for up to eight hours
    OND/HND/BSc in any discipline
    Strong use of English language in both verbal and written.
    Must have strong computer skills including Microsoft Office
    Must be analytical and keen to details.
    Ability to talk while encoding data on the computer.
    Must be patient and courteous
    Able to professionally take constructive criticism

How to Apply
Send CVs in MS-WORD format to: 
using the job applied for as the subject of the mail

Deadline; 23rd October, 2013

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