Call Center/Telesales Agents needed 30 agents (NIGHT SHIFT ONLY)



Our client an American Outsourced call center in Lagos is in need of telesales agents who are capable of picking up the phone and calling prospects in an effort to explain the company, its process, and entice them to sign up for one or more client product or service. This requires experience in a heavy outbound environment; great communication skills and eagerness to meet & surpass goals is a must.

Applicants will be responsible for identifying prospects, calling prospective customers, influencing customers to buy services, completing contracts, answering inquiries, documenting transactions, and contributing to a team effort. The ideal candidate will be results driven, persuasive, and persistent. Candidates should have telephone sales experience and be able to sell to customer needs. Candidates should also have time management, data entry skills, telephone skills, prospecting skills, professionalism, and a high energy level.

DUTIES

    Generating and qualifying leads through cold calling
    Managing leads by tracking and following up on them
    Conducting sales presentations and product demos via the phone and internet
    Closing sales and meeting monthly sales goals in accordance with development plan.
    Working with other telesales representatives to cross generate leads

THE IDEAL CANDIDATE MUST HAVE

    Problem solving-able to quickly identify and resolve problems in a timely manner and gather and analyze information skillfully.
    Strong Oral communication-you must speak clearly and persuasively in positive or negative situations.
    Quality management-you must look for ways to improve and promote quality and demonstrate accuracy and thoroughness.
    Judgment-you must display willingness to make decisions, exhibit sound and accurate judgment and make timely decisions.
    Planning/organizing-you MUST be able to prioritize and plan work activities, use time efficiently and develop realistic action plans.

Qualifications/Skills

    OND/HND may be accepted for entry level
    BA/BSc or equivalent education preferred.
    Must have experience in telemarketing or outbound customer service experience in a heavy call volume atmosphere
    Must have customer service experience
    Must have Excellent telephone skills
    Excellent communication skills, both oral and written
    Organizational and time management skills with particular attention to detail
    Ability to multi-task and prioritize in a fast-paced and dynamic environment
    Computer literacy; prefer experience with Oracle, MS Office
    Must Have a neutral Accent and be able to understand a variety of accents, American British, Canadian, Australian etc

Salary is between 90,000-120,000 naira depending on experience and performance

This position is located in Lagos and NIGHT SHIFT ONLY

Application Method:

Click Here to Apply
Deadline: 15th October, 2013


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