Dana Airlines Recruits for Station Manager



The Dana Air fleet currently consists of Boeing MD83 aircraft which have a higher number of passenger seats and a larger cargo capacity than currently available in the country. The airline offers a two class service with 12 seats in its dedicated ‘Smart Class’ business cabin and 128 seats in its spacious ‘Traveller Class’ economy cabin.

Dana Airlines Limited is recruiting to fill the position of:

Job Title: Station Manager

Job Ref No: SM-009

Job Description
To Manage and monitor day to day performance of the station in order to ensure quality customer service, accurate and timely execution of all processes and procedures by set standards for quick turnaround and increased market share.

Key Accountability:
Ensure all customer relation matters / queries are effectively communicated to the Head of Operations as well as to the Head of Commercials and promptly resolved.
    Manage station budget inclusive of planning and ongoing management to drive cost efficiency throughout airport operation.
    Coordinate guest relations, VIP handling and facilitation.
    Ensure passenger safety, security and repatriation of lost but found items.
    Manage and develop station team to ensure outstanding and commendable customer service and quality experience for passengers.
    Responsible for all flight and ground operations in the station. Must keep all station’s facilities, equipment and activities in compliance with regulatory requirement.
  

Applicants should meet the following requirements:

  • Be well versed with the Airline Reservation Systems.
  •     Possess excellent Interpersonal, Communication and Leadership Skills.
  •     Be physically and medically fit.
  •     Possess a minimum of B.Sc. OR equivalent qualification.
  •     Possess a minimum of 4 years working experience as a Station Manager from a Reputable Airline.
  •    
Proficiency in English is mandatory.

You will be compensated with:
    A highly organised and supportive environment
    Great opportunities for career advancement
    Smart and modern uniform
    Competitive salary package
    Excellent standard of training
  

Method of Application
Interested and qualified candidates should send their CV to: vacancies@flydanaair.com

Deadline: 30th September, 2013

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